Primary research
I wanted to know how fast insurance agencies actually respond to a warm inbound lead, so I tested it myself. I submitted real quote requests to 94 independent US agencies during business hours and timed every single response.
94 agencies · February–April 2026 · United States
What's inside
How many of the 94 agencies never responded at all, and how many answered fast enough to actually compete.
The real response times: average, median, and the full spread from minutes to days.
How agencies respond: phone, email, or SMS, and how that has shifted since 2020.
The full method, so you can judge the data yourself. Nothing cherry-picked.
Start with the leads already in your database, and you only pay when it makes you money.
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